Who they are
Aetna is a CVS Health company (acquired in 2018) and a major national carrier.
The behavioral health contracting entity
Aetna manages all of its behavioral health in-house, without a separate behavioral health manager — a publicly documented arrangement. Facilities contract with Aetna directly. This is the educational contrast to the carve-out carriers: not every national carrier hands behavioral health to a separate network.
Levels of care
Aetna contracts across the behavioral health continuum — inpatient psychiatric, detoxification, residential treatment, partial hospitalization (PHP), intensive outpatient (IOP), and outpatient. Covered benefits vary by plan.
Websites & portals
- aetna.com
Aetna member and plan site.
- availity.com
Provider transactions and credentialing commonly run through Availity.
Scope
National.
State guides
Featured states from our state-by-state guide to the behavioral health payer landscape:
California · Colorado · Florida · Illinois · Massachusetts · New York · North Carolina · Rhode Island · Texas
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