Who they are
Blue Cross Blue Shield of Massachusetts is one of the larger independent Blue Cross Blue Shield licensees and a dominant commercial payer across much of its home state.
The behavioral health contracting entity
BCBS of Massachusetts manages its behavioral health in-house, without a separate behavioral health manager — a publicly documented arrangement. Facilities contract with the plan directly.
Levels of care
Blue Cross Blue Shield of Massachusetts contracts across the behavioral health continuum — inpatient psychiatric, detoxification, residential treatment, partial hospitalization (PHP), intensive outpatient (IOP), and outpatient. Covered benefits vary by plan.
Websites & portals
- bluecrossma.org
Member and plan site.
- provider.bluecrossma.com
Provider site.
Scope
Massachusetts.
Notable context
Massachusetts is publicly notable for strong behavioral health parity regulatory activity.
State guides
Where Blue Cross Blue Shield of Massachusetts appears in our state-by-state guide to the payer landscape:
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